Privacy Policy

1. Information We Collect

We collect data in two ways:

• Information you provide: name, email, optional phone/company, project details, and other data shared through contact or inquiry forms.
• Technical data: IP address, browser and device details, and request logs used for security, performance, and abuse prevention.

2. How We Use Information

• Respond to inquiries and evaluate project fit.
• Deliver requested services and communication updates.
• Maintain site reliability, security, and monitoring.
• Improve content quality, UX, and operational processes.
• Comply with legal obligations where required.

3. Data Sharing

We do not sell personal data. We only share data with trusted service providers required to run the website or deliver services (for example hosting, infrastructure, and core technical tooling), and only to the extent needed for those functions.

4. Data Retention

Inquiry and project communication data is retained for as long as necessary to provide support, continue business communication, or meet legal and operational requirements. Data that is no longer required is deleted or minimized where practical.

5. Security

We use reasonable technical and operational safeguards to protect stored and transmitted data, including access controls and secure infrastructure practices. No system is perfect, but we actively work to reduce risk.

6. Cookies and Tracking

We use essential cookies for core site behavior. We also use Google Analytics (GA4) and Vercel Analytics on the public site to understand traffic patterns. See our Cookie Policy for details.

7. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on one or more of the following legal bases:

• Consent: where you have given clear permission, such as submitting a contact form or enabling analytics cookies.
• Contract: where processing is necessary to discuss, prepare, or deliver a service you requested.
• Legitimate interests:to keep the site secure, prevent abuse, and understand aggregate usage — balanced against your rights.
• Legal obligation: where we must retain or disclose data to comply with the law.

8. Your Rights

Depending on your location, you may have the right to:

• access the personal data we hold about you,
• request correction of inaccurate or incomplete data,
• request deletion of your data (“right to be forgotten”),
• request a portable copy of your data,
• object to or restrict certain processing,
• withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact hello@taylancetech.com. We will respond within the timeframe required by applicable law and may need to verify your identity first.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you additional rights:

• the right to know what personal information we collect and how it is used,
• the right to request deletion of your personal information,
• the right to correct inaccurate personal information,
• the right to opt out of the “sale” or “sharing” of personal information,
• the right not to be discriminated against for exercising these rights.

We do not sell your personal information for money. To make a request, email hello@taylancetech.com.

10. Children's Privacy

Our website and services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction). If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will investigate promptly, take steps to contain and remediate the issue, and notify affected individuals and the relevant authorities where required by applicable law, within the legally mandated timeframes.

12. International Access

This website can be accessed globally, and data may be processed using services hosted in different regions. Where data is transferred across borders, we rely on providers that apply appropriate safeguards suitable for professional software operations.

13. Policy Updates

We update this policy when legal, technical, or operational changes require it. The “Last updated” date above reflects the most recent revision, and the latest version is always published on this page.

14. Contact Details

• Company: Taylance Tech
• Email: hello@taylancetech.com
• Phone: Available on request
• Location: Faisalabad, Punjab, Pakistan