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Frequently Asked Questions

Everything you need to know about how we work, our technical expertise, pricing models, and what it's like to partner with us on your next product.

General

Working with Us

How long does a typical project take?

Timelines vary depending on scope and complexity. A highly optimized marketing website typically takes 4–6 weeks, while a full SaaS platform or custom web application can take 3–8 months. During our initial consultation, we'll provide a detailed technical roadmap and timeline tailored to your specific requirements.

What is your pricing model?

We offer both fixed-price and time-and-materials engagements. Fixed-price works well for well-defined scopes (like corporate websites or specific MVP builds), while time-and-materials provides flexibility for iterative product development and ongoing feature rollouts. We'll recommend the optimal model after auditing your requirements.

Do you provide ongoing support after launch?

Yes. We believe in building long-term partnerships. Post-launch, we offer Service Level Agreements (SLAs) for maintenance, including performance monitoring, security patching, library updates, and iterative feature enhancements based on real-user analytics.

Can you work alongside our existing engineering team?

Absolutely. For the right fit, we augment existing teams to accelerate delivery or provide specialized expertise (such as Next.js migration, AI workflow integration, or technical SEO optimization). We adapt to your CI/CD pipelines, Git workflows, and communication preferences.

What technologies do you specialize in?

Our core enterprise stack includes React, Next.js, Node.js, and TypeScript. For databases, we leverage PostgreSQL and MongoDB. We also integrate deeply with Supabase, AWS, Vercel, and modern AI APIs (OpenAI, Anthropic) to build highly scalable, future-proof architectures.

Web & SaaS

Web Development

Why do you use Next.js instead of WordPress or standard React?

Next.js provides Server-Side Rendering (SSR) and Static Site Generation (SSG), which are critical for high-end SEO, instantaneous page loads, and Core Web Vitals compliance. While standard React renders entirely on the client (hurting SEO) and WordPress can suffer from plugin bloat, Next.js offers the perfect balance of enterprise performance, developer velocity, and search engine visibility.

Will I be able to update content without writing code?

Yes. We integrate modern Headless Content Management Systems (like Sanity, Contentful, or customized Supabase dashboards) that give your marketing team full control over text, images, and page structures, while the Next.js frontend remains completely decoupled and lightning-fast.

Do you handle website migrations without losing SEO traffic?

Yes. Site migrations are a core competency. We map all existing URLs, implement 301 redirect maps at the edge/server level, migrate structured data, and benchmark Core Web Vitals before and after launch to ensure search rankings are preserved and typically improved.

Are the websites you build fully accessible (ADA/WCAG compliant)?

Accessibility is baked into our engineering process. We use semantic HTML, ARIA attributes, keyboard navigation support, and proper color contrast ratios. We regularly audit our builds using Lighthouse and specialized screen reader tools to ensure compliance with modern WCAG standards.

SaaS

Software as a Service

How do you handle multi-tenant architecture and data security?

We architect SaaS platforms using Row-Level Security (RLS) in databases like PostgreSQL (often via Supabase) to ensure strict tenant isolation. Authentication is handled via industry-standard protocols (OAuth2, JWT) with options for SSO/SAML for enterprise clients, ensuring your customers' data remains hermetically sealed.

Can you integrate Stripe or other payment gateways for subscriptions?

Yes. We have deep experience implementing complex billing logic, including tiered subscriptions, usage-based (metered) billing, webhook handling, and secure checkout flows using Stripe Checkout, Paddle, or custom API integrations.

What is your approach to building an MVP (Minimum Viable Product)?

We focus on the 'Core Loop' — the fundamental value proposition of your SaaS. By strictly prioritizing features that validate market demand, we cut development time significantly. We launch the MVP quickly, integrate analytics (PostHog, Mixpanel), and iterate based on actual user behavior rather than assumptions.

AI & Workflows

AI Integration

How do you ensure user data privacy when using LLMs (like OpenAI)?

Data security in AI is paramount. We implement API configurations with zero-data-retention policies where available, meaning your proprietary data isn't used to train public models. For highly sensitive use cases, we can deploy open-source models (like Llama 3) locally within your own cloud infrastructure.

Can AI really integrate with our legacy internal systems?

Yes. We build custom middleware APIs that act as a bridge between modern AI models and legacy databases (SQL, internal CRMs, ERPs). Using techniques like Retrieval-Augmented Generation (RAG) and function calling, we enable AI agents to read, interpret, and take secure actions within your existing workflows.

What specific workflows are best suited for AI automation?

The highest ROI typically comes from automating unstructured data processing. This includes customer support triage, document extraction (turning PDFs into structured database records), semantic search across internal knowledge bases, and hyper-personalized content generation at scale.

Mobile

App Development

Do you build native or cross-platform applications?

We primarily utilize React Native and Expo for cross-platform development. This allows us to share 90%+ of the codebase between iOS and Android, drastically reducing development time and maintenance costs, while still delivering native-level performance and access to device hardware APIs.

Do you handle App Store and Google Play submissions?

Yes. The submission process can be complex. We manage the entire lifecycle: provisioning profiles, signing certificates, configuring privacy manifests, and handling the review process to ensure a smooth launch on both the Apple App Store and Google Play Store.

Can our mobile app share a backend with our web platform?

Absolutely. We design centralized API architectures (using REST or GraphQL) and unified databases. This means your Next.js web application and React Native mobile app communicate with the exact same backend, ensuring real-time data consistency across all platforms.

SEO

Technical SEO

How is Technical SEO different from standard Content SEO?

Content SEO focuses on keywords and writing. Technical SEO focuses on how search engine bots crawl, render, and index your code. We fix server response times, implement dynamic XML sitemaps, optimize rendering paths (SSR), fix canonical tags, and implement complex JSON-LD structured data. We build the engine; content is the fuel.

How long does it take to see results from Technical SEO?

While content marketing can take 3-6 months to mature, Technical SEO fixes (like unblocking crawl paths, fixing indexing errors, or massively improving Core Web Vitals) can yield observable improvements in Google Search Console within days or weeks of deployment, as Google's bots re-crawl the optimized architecture.

Do you guarantee first-page rankings?

No ethical agency guarantees specific rankings, as Google's algorithm is proprietary and constantly evolving. What we guarantee is a technically flawless foundation, compliance with Google's latest Webmaster Guidelines, and a data-driven strategy that historically yields significant organic traffic growth for our clients.

Still have questions?

We're happy to discuss your specific needs in detail. Reach out to the team.